Privacy Policy for TEPA.swiss

📜 Privacy Policy for TEPA.swiss

Effective Date: 01.01.2025
Last Updated: 09.02.2025

Owner: World Wide Services Group AG
Data Protection Officer (DPO): Vikram Bhatnagar
Website: www.tepa.swiss
Contact: privacy@tepa.swiss

1. Introduction

Welcome to TEPA.swiss, the Swiss-Indian trade platform operated by World Wide Services Group AG. We take your privacy seriously and process personal data in compliance with:

  • The Swiss Federal Act on Data Protection (revDPA)
  • The EU General Data Protection Regulation (GDPR) (if applicable)
  • Other relevant Swiss and international data protection laws

This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit www.tepa.swiss and use our services.

2. Data We Collect

We collect personal and non-personal data to provide and improve our services.

a) Data You Provide Voluntarily

  • Contact Information: Name, email address, phone number (when submitting inquiries).
  • Business Information: Company name, industry, and country (for trade services).
  • Account Details: Username, password, and preferences (if you create an account).

b) Data Collected Automatically

  • Website Usage Data: IP address, browser type, operating system, and device information.
  • Cookies & Tracking Technologies: We use cookies for analytics and functionality (see Section 7).
  • Log Data: Pages visited, time spent, and referral sources.

c) Third-Party Data Sources

We may receive business-related data from Swiss-Indian trade partners, government agencies, or public sources.

3. How We Use Your Data

We process personal data for the following purposes:

🔹 To provide TEPA trade services – Connecting businesses, offering tariff insights, and processing inquiries.
🔹 To communicate with you – Responding to messages, sending newsletters (with consent), and trade-related updates.
🔹 To improve our platform – Enhancing user experience through analytics and user behavior tracking.
🔹 To comply with legal obligations – Ensuring compliance with Swiss, Indian, and international trade laws.

4. Legal Basis for Processing

Under Swiss and international law, we process data based on:
✅ Contractual necessity – When you engage with our services.
✅ Legitimate interests – Website security, fraud prevention, and analytics.
✅ Consent – When required for newsletters, cookies, or direct marketing.
✅ Legal obligations – Compliance with Swiss, Indian, and EU regulations.

5. Data Sharing & International Transfers

We do not sell personal data. However, we may share data with:

🔹 Service Providers & Partners – Securely processed by analytics, IT, and trade organizations.
🔹 Swiss & Indian Trade Authorities – When required for legal compliance.
🔹 Legal & Security Authorities – If legally required to prevent fraud or comply with laws.

📍 International Transfers: Data may be stored in Switzerland and processed in the EU or India, always under adequate protection agreements.

6. Your Rights & Choices

Under the Swiss Data Protection Act (revDPA) and GDPR, you have the following rights:

✅ Access & Correction: Request a copy of your data and correct inaccuracies.
✅ Data Portability: Obtain your data in a structured format (if technically possible).
✅ Deletion (Right to Be Forgotten): Request data deletion when no longer needed.
✅ Objection & Restriction: Limit how we process your data in certain cases.
✅ Withdraw Consent: Opt out of marketing emails or cookie tracking at any time.

📩 To exercise your rights, contact: privacy@tepa.swiss

7. Cookies & Tracking Technologies

We use cookies and analytics tools for website functionality and performance tracking.

🔹 Necessary Cookies: Essential for login, security, and trade platform features.
🔹 Analytics Cookies: Google Analytics (or alternative) for site usage statistics.
🔹 Marketing Cookies: Used for trade-related promotions (if opted in).

📍 Manage Cookies: You can change settings via your browser or our cookie preference tool.

8. Data Security

We implement Swiss-grade security measures to protect your data:

🔹 Encryption & Secure Servers – All data is stored securely with industry-standard encryption.
🔹 Access Controls – Only authorized personnel can access sensitive information.
🔹 Regular Security Audits – Compliance with Swiss & international cybersecurity standards.

9. Data Retention

We retain personal data only as long as necessary for legal, contractual, or operational purposes:

  • Business Inquiries & Transactions: Up to 10 years (Swiss business law).
  • Website Analytics Data: 12-24 months (aggregated, anonymized).
  • Marketing & Communications: Until you withdraw consent.

📍 When data is no longer required, it is securely deleted.

10. Third-Party Links & External Services

TEPA.swiss may contain links to external websites. We are not responsible for the privacy policies of third-party sites and recommend reviewing their terms separately.

11. Updates to This Privacy Policy

We may update this policy periodically to reflect legal changes or new trade regulations. We encourage users to check this page regularly.

🔹 Latest Revision Date: 09.01.2025
🔹 Material Changes: Users will be notified via Changelog.

12. Contact Information

For privacy-related inquiries, contact:

📌 Owner: World Wide Services Group AG
📌 DPO: Vikram Bhatnagar
📌 Email: vikram@vikram.io
📌 Address: c/o TRUST SQUARE, Bahnhofstrasse 75, 8001 Zurich, Switzerland

By using TEPA.swiss, you agree to this Privacy Policy.

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